Terms of service

Terms of Service

By accessing or using our website  and purchasing our products, you agree to the following Terms of Service. Please read them carefully before placing an order.

1. General Conditions

  • By using our website, you confirm that you are at least 18 years old or have the permission of a parent/guardian.

  • We reserve the right to refuse service to anyone for any reason at any time.

  • Prices and product availability are subject to change without notice.

2. Products & Orders

  • All products are described and presented as accurately as possible. Slight variations in color, size, or design may occur due to photography or manufacturing.

  • By placing an order, you agree to provide accurate and complete information (shipping address, contact details, etc.).

  • Once an order is placed, you will receive a confirmation email. This does not guarantee product availability. If an item is unavailable, we will inform you and issue a refund.


3. Payments

  • We accept payments through secure third-party processors (Stripe, Shopify Payments, etc.).

  • You agree to provide valid payment information and authorize us to charge the total order amount.

  • All prices are listed in USD.


4. Shipping & Delivery

  • We process and ship orders within the stated timeframes.

  • Risk of loss passes to you upon delivery of the product to the carrier.


5. Returns & Refunds

  • Our Refund Policy applies to all eligible purchases. Please refer to our Refund Policy Page for detailed conditions.

  • To request a return or refund, you must follow the instructions outlined in our policy.

6. Intellectual Property

  • All content on this website (logos, images, product descriptions, graphics, text, etc.) is our property and may not be used without our written consent.

7. Limitation of Liability

  • We are not liable for any indirect, incidental, or consequential damages resulting from the use or misuse of our products.

  • Our accessories are designed for pet use only and should be used responsibly under supervision. We are not responsible for injuries or damages caused by improper use.

8. Privacy & Data Protection

  • Your personal information is collected and processed in accordance with our Privacy Policy.

  • By using our website, you consent to the collection and use of your information for order processing and customer service purposes.